Last updated: [19.03.2026] Welcome to Lu.Flo! These Terms & Conditions (“Terms”) govern your use of our website and purchase of products. By placing an order, you agree to these Terms.
Orders
All orders are subject to availability and confirmation of the order price.
Once your order is placed, you will receive a confirmation email.
We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability or errors in pricing.
Payment
Payment must be completed before order processing begins.
We accept bank transfers and other payment methods indicated on the website.
Orders will be prepared and shipped only after payment confirmation.
Shipping & Delivery
Delivery costs and estimated times are listed on our Shipping & Delivery page.
We are not responsible for delays caused by customs, postal services, or other external factors.
Customers are responsible for providing a correct shipping address.
Returns & Refunds
Our Returns & Refunds Policy applies to all purchases.
Please contact us if you wish to return a product.
Refunds are issued after the returned product is received and inspected.
Product Information
We make every effort to display product colors and details accurately.
Due to the handmade nature of our products, slight variations may occur.
Intellectual Property
All content on this website, including images, text, and designs, is the property of Lu.Flo.
You may not use, copy, or reproduce any content without our written permission.
Liability
Our liability is limited to the purchase price of the product.
We are not responsible for indirect or consequential damages.
Governing Law
These Terms are governed by the laws of [ Latvia / EU].
Any disputes will be resolved in the competent courts of Latvia.