DELIVERY

We create handmade products that bring natural care and simple moments of joy to your everyday life.

Delivery Terms

Order Processing

All orders are processed within [1–3] business days after payment is received. You will receive a confirmation once your order has been shipped.
Shipping Costs

Shipping costs are calculated based on the destination and will be added to your order. You can review the shipping rates before completing your purchase.
Delivery Time
Estimated delivery times depend on your location:
- EU: [3–7] business days
- International: [7–14] business days
Please note that delivery times are estimates and may vary due to external factors.
Shipping Methods

We ship orders using reliable postal and courier services. A tracking number will be provided where available.
Delays

We are not responsible for delays caused by customs, postal services, or unforeseen circumstances.
Failed Delivery / Unclaimed Packages

If delivery is unsuccessful or the package is not collected from the pick-up point, it may be returned to us. In such cases, reshipping costs may apply.
Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Delivery Cost

EU countries – Free Shipping
United Kingdom – 5 EUR
United States – 8 EUR
All other countries – from 5 to 15 EUR, depending on the destination